Frequently Asked Questions
Maintenance
Each apartment is thoroughly prepared with professional cleaning, painting, carpet cleaning or replacement (if needed), and a full inspection to ensure it meets our quality standards.
No, residents do not need to be present for maintenance to complete work orders.
Yes, our community offers 24-hour emergency maintenance services to ensure resident comfort and safety.
All maintenance requests can be submitted conveniently through the Resident Portal.
Unfortunately, we do not provide lockout services. Please contact a local locksmith if needed.
For maintenance emergencies, please call the office and leave a detailed message. Our on-call team will respond promptly.
Amenities
Yes, we offer ample resident parking, including garage options.
Our community features a resort-style pool, walking trails, fire pit, leash-free dog park, 24-hour fitness center, business center, grilling stations, guest suite, playground, garage parking, and additional storage options.
Yes, we welcome pets! Our community is pet-friendly and includes a dedicated leash-free dog area.
Apartments come equipped with a stove, microwave, refrigerator, garbage disposal, and an in-unit washer and dryer.
No, our apartment homes are not furnished.
The gym and business center are open 24/7. The pool is available daily from 10 AM to 10 PM.
Yes, parking is available and includes optional garage parking.
Residents may have up to two pets per apartment.
Admin
Applications are typically processed within 72 business hours.
We accept rent payments via the resident portal or by personal check.
Yes, all residents are required to carry renter’s insurance.
AT&T is the preferred provider for internet and cable services in our community.
Applicants must provide a completed application, undergo a credit and background check, and submit proof of income and residency.
Utilities can be set up through the Lenoir City Utility Board.
No, utilities are not included in the monthly rent.
In the event of a denial, you will be notified and all fees, except for the application fee, will be refunded.
Rent is due on the 1st of each month, with a grace period extending through the 5th.
You can complete an application online or in person at the leasing office.
The application fee is $50 per applicant over the age of 18.
Location
Public transportation is not available directly near the community; however, ride-sharing services such as Uber and Lyft operate in the area.
Our community is zoned for Lenoir City Schools and Loudon County Schools.
Residents enjoy proximity to Walmart, Turkey Creek Shopping Center, Target, Marshalls, Ross, and a variety of restaurants and retail shops.
Directions
We are conveniently located off Interstate 40. Take I-75 South to Exit 81.
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Our team is always ready to answer your questions.